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FAQs
Q1. What is this Application about?
Ans: This portal is for Singapore Polytechnic alumni to update their particulars.
Q2. Do I need to prepare and submit any documents for this application?
Ans: You would require your Singpass ID and password.
Q3. How long does it take to complete this on-line application?
Ans: It will take an estimate of 10 minutes.
Q4. What happens if I encounter issues in logging into the portal?
Ans: For any issues relating to login or any other assistance required, please write to SPAN@sp.edu.sg or call 6870 6020.
Terms and Conditions
1. You understand that this e-service is intended to help you.
2. You shall under no circumstances submit, upload or transfer any unauthorised fill codes, scripts (including but not limited to viruses or Trojan Horses), documents and information, in the course of using this e-service.
Help
If you encounter any technical problem at any point during the application, please abort the operation.
You can then write in to SPAN@sp.edu.sg.
It would be helpful if you could provide screenshots of error messages to indicate the problem faced.
